1. Please note that prices are subject to change without notice.
2. All orders except VPP/ CVC orders must be prepaid.
3. Delivery policy - All orders are shipped immediately after receipt and credit of payments to our Account. However, we will not be responsible for postal or courier delays.
In case of downloadable versions, the order will be ready for download within 24 hrs and will be communicated via email.
4. For faster deliveries, send us DD or cheque payable at New Delhi. Please avoid sending outstation cheques.
5. Customers in India can directly deposit Cash in our ICICI account from any ICICI branch in India. For direct cash deposits in our account, kindly note bank fees would be charged extra. Please contact us for our Bank Account details & bank fees.
6. Cancellation policy – Cancellation of orders may be considered only due to unavailability of the goods/ services, or the Company's inability to deliver the goods/ services as agreed.
7. Refund policy - Please note that Goods/ Services once ordered cannot be cancelled and that there are no refunds. Goods/ Services once sold shall not be accepted back by the Company.
8. For Indian Orders & Deliveries Only: All Indian Orders are despatched through reputed Courier Companies. At remote places in India, where there is no direct Courier service, we shall use Indian Postal Service.
9. For International Orders & Deliveries: All International Orders are shipped through International Courier Companies like DHL, FedEx, TNT, UPS, etc or through Speed Post. If you don't prefer speedier deliveries, we could send the Books through Air Mail of Indian Postal Service. In this case, Shipping & Handling Rates might vary.
- At places with limited or no direct Courier service, we shall use Indian Postal Service. Please confirm the exact rates before placing your order by contacting us or by sending us an email at info@IndiaCore.com along-with your location and your Country.
- If you prefer to use your own Courier account, please provide your account number: ____________________________
- International Deliveries are subject to customs clearance & formalities, if any. The customers are responsible for the clearance formalities and all customs charges, taxes and duties, if any, levied by their country.
10. We also accept orders in other freely convertible currencies like Euro, Pound etc. Contact us for rates in the currency of your choice.
11. Wire/ SWIFT Transfer: We also accept International payments through Wire/ SWIFT Transfer. Please contact us for our Bank Account details and SWIFT code.
12. For VPP/ CVC Orders in India: You could also place your orders through VPP (Value Paid on Postage) of Indian Post or CVC (Consignment Value Collect) offered by some courier companies in India in certain locations. If you wish to place order for the book through VPP or CVC , the VPP or CVC charges would be in addition to the total price of the book i.e. Book price plus applicable Postage/ Courier & Handling Charges. Please send us an email at info@IndiaCore.com to confirm the total charges. Further, the VPP is normally delivered within 10 days and CVC within 4 days.
13. If you wish to send us your Orders through Courier, please send your order along-with the payment at our office address only.